Are the systems that run your business enough to satisfy your connected, digitally-savvy customers? Your customers want to engage with you in a way that feels simple and intuitive. This is especially important in those information-intensive initial interactions that can make or break a customer’s first impression of your business – processes like onboarding, mortgage or loan origination, insurance claims processing and new policy applications, accounts payable, student transcript processing, citizen benefits enrollment and much more.
Kofax TotalAgility® transforms these critical processes of engagement by bringing together your disparate technologies into a modern, mobile-first, omnichannel solution. You’ll develop and deploy intelligent business processes—specialized, highly adaptable, mobile-enabled applications designed for engaging your customers. And you’ll create a seamless, real-time link between your customer-facing systems of engagement and the internal systems of record that run your business. This minimizes the need to modify enterprise applications, systems or repositories.
Go Beyond Basic OCR
TotalAgility and TotalAgility Cloud utilize embedded AI to automate more unstructured content from more types of content and more channels than any other capture solution on the market. It can capture, classify, extract and understand any type of print and language from any type of content (forms, claims, shipping documents, contracts, letters, etc.) coming from any channel (mobile, email, web, fax, folder, desktop scanner, MFP, etc.) – all using advanced AI techniques to extract, understand and integrate unstructured data. Then, Kofax takes cognitive capture to the next level by automatically extracting key data and gauging sentiment from natural language text found in emails, contracts, social streams, chatbots, etc., helping you process this type of content more efficiently.