Improve the Operational Efficiency of Your Critical Business Processes
Transforming and simplifying the First Mile™ of business — the information-intensive interactions with customers, providers and partners — requires a deep understanding of how your processes are working. Clear and immediate insight is imperative for you to quickly discover and address critical issues as well as opportunities for operational improvement and business process optimization.
Kofax Analytics for TotalAgility® provides the insight and metrics required to analyze the effectiveness of your business processes. It allows organizations using Kofax TotalAgility® to create new reports based on a library of best practice metrics and offers pre-built content for capture-based processes. With the ability to drill into the details of ongoing and completed work, you’ll have the clear view you need to improve internal productivity, reduce costs and most importantly enhance how your organization manages customer engagement.
Information When and Where You Need It
Analytics for TotalAgility provides visualizations and analyses of all processes, both completed and ongoing, to allow organizations to make fact-based and timely decisions. And, it offers this analyses in near real-time, so you always have access to the most up-to-date information.
360˚ View of Operating Performance
Access information in any system or database for a complete view of operating performance across your entire business processes. Through the use of intuitive graphical tools you’ll quickly drill into, filter and otherwise investigate operational data to discover important conditions and diagnose problems.
End-User Adoption Made Easy
Intuitive graphical tools empower users to always have access to the best analytics available to meet their unique operational needs. The solution also allows non-technical users to create and share dashboards tailored to their requirements without IT assistance.
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Discover and Resolve Business Processing Issues in Real Time
Rapidly identify bottlenecks or other issues in information intensive business processes so you can make quick, well-informed decisions to assign staff more productively or make other improvements. You’ll finally have the power to make immediate changes to improve processes, driven entirely by analytics.
Push the Boundaries of Reporting with Root Process Analysis
See content and process data in context of the process steps, with additional awareness of state changes and milestone achievements to uncover operating conditions and diagnose root causes.
Orchestrate Critical Analysis Across All Aspects of Business Processes
With access to the full breadth of business intelligence for all of your Kofax TotalAgility® project data you’ll uncover real-time trends including performance accuracy, and costs of business processes to make timely decisions and improvements.
Best Practice Dashboards
Get a unified view of your entire operation through dashboards based on a library of best practice metrics, and the ability to drill into the details of individual tasks managed by your Kofax TotalAgility® environment
Through a variety of interactions with dashboard components, you can quickly drill into, filter and otherwise investigate operational data to discover important operating conditions and diagnose root causes
Monitor which activities staff members are working on and activity durations including time per document, and drill into staff activity to see specific documents and processes presenting problems
Document Processing Performance
Monitor the number of documents processed, filter on documents, processes and activities, and stay on top of recognition accuracy of all fields for all document types
Identify the cost of all processes, for every individual job at any stage of the process, and view activity costs as a percentage of overall job processing cost
Easily view every action performed by staff, and know when they performed the action for compliance purposes
Kofax Analytics for TotalAgility® empowers non-technical users to filter and change dashboard views, and create and share reports tailored to their unique operational requirements without IT assistance