Empower Customers to Easily and Accurately Capture Bill Data, While Adding Payees to Your Automatic Bill Pay System
The smartphone is now the preferred channel of engagement for your banking customers, and they expect their banking app to provide a fast, frictionless user experience anytime, anywhere, and on their terms—whether they want to check the balance in their bank account, transfer funds, etc. This demand for on-the-go transactions increasingly includes the availability of a bill payment app. Enter Kofax Mobile Bill Pay™.
Meet customer expectations by automating the error-prone, manual process of entering payee data into fields, while removing friction from enrolling payees into an automated bill pay system. Your customers can snap a picture of a bill to create a payment transaction in real time and then add the payee to an approved list of billers―with just one click.
Now you can improve service and satisfaction by enabling mobile phone payment, and strengthen customer loyalty, which can significantly reduce the likelihood of your customers switching banks.
Engage Customers Through Accurate Data Capture and Real-Time Communication
Employ patented image processing and data-matching technology to ensure better data quality and the accurate capture of bills on the first attempt, resulting in a better customer experience that encourages loyalty. Improve response times to customers by getting results back to them in near-real time.
Reduce Costs and Resources for Manual Data Extraction
Realize increased efficiencies through automatic data extraction; this eliminates the need for back office resources that are commonly tasked with time-consuming manual processes to get the required data.
Extend to New Processes and Attract New Business
Simplify and accelerate information-intensive processes such as credit card balance transfers, mobile money deposits, new account openings, driver license extraction and more. Acquire new customers faster, and delight your existing customers—all with an integrated, secure digital platform.