Enhance the Customer Experience with Dynamic, Real-Time Mobile Engagement
The majority of today’s customers don’t see mobile capabilities as a perk, but as a necessity. When you consider that global smartphone penetration is expected to surpass 90% by 2020, it’s clear that you have a unique business opportunity: harness mobile scan and capture technology as a driving force in your digital transformation initiatives to better engage customers and enhance process management.
With the Kofax Mobile Capture™ Platform, your customers can harness the power of the camera on their mobile device to perform a wide range of imaging tasks — such as scanning a photo of a driver’s license to open a new account, paying bills by capturing data from a bill, make payments by capturing data from a credit card, depositing a check, and much more.
Better Engage Customers in Real Time, on Their Terms
Leverage a Single Platform for Scanning, Process Control and More
Simplify Transactions and Promote Customer Self-Service
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Mobile First. Customer First.
- Retail banking: customer onboarding, bill pay, remote deposit capture, new account opening, signature cards, supporting documents
- Investment banking: 401k rollover, customer onboarding
- Other: customer loyalty, expense management, credit card balance transfer, ACH enrollment, stored value card (fund and debit)
- Claims: first notification of loss
- Customer onboarding: tap to quote
- Other: insurance card, VIN (doc type specific)
Telco
- Customer onboarding
- New account opening
- Competitive quotes via capture of competitive bill
Transportation and Logistics
- Proof of delivery
- Bills of lading
Government
- Citizen benefits enrollment
- Claims
Healthcare
- Patient registration/onboarding
Horizontal
- Expense management
- Customer loyalty (expense capture for a reward)
- Account opening
- Account funding (check capture)