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The pro-customer transformation of banks, insurance, and capital market firms is happening urgently and swiftly, and IDC Financial Insights points to an ironic twist in the surge of automated intelligence in financial services; that the big, new and exciting technologies under the spectrum of Intelligent Automation – from cognitive channels, to business process reengineering-backed RPA, to Artificial Intelligence in all its forms – will put the customer at the centre of financial services.

Date: October 10, 2019
Location: Jakarta ,Indonesia
Venue: Raffles Hotel Jakarta

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