In Thailand’s retail banking space, competition for customers is more intense than ever. To stand out from the crowd, Krungsri Consumer is using automation from Kofax RPA to deliver more responsive services. With an 85 percent increase in productivity across the business, the bank is freeing up time to delight its account-holders and attract new customers.
“Of all the solutions we considered, Kofax RPA was the most impressive by far.”
Dr. Lisa Patvivatsiri, Head of Business Transformation