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Kofax Software Support

Kofax and Lexmark Enterprise Software have now combined as “Kofax.” The new Kofax entity is comprised of Kofax, Perceptive Software, ReadSoft and Lexmark Healthcare. The new Kofax continues to offer a wide variety of information and tools needed to quickly resolve issues. The Customer Support Sites are your access point for Knowledgebase and Cases. Existing customers of Lexmark branded products should continue to use the appropriate support portal until support for all products is better integrated.

Please select from one of the options below:

Kofax Customer Support Site

Kofax Customer Support

Our Customer Support site provides a wide range of services and information including the Customer Portal for Case management, online Knowledge Base, product information and self-service tools.

Product lines supported:
  • Capture
  • Transformation
  • Imaging/VRS
  • MarkView
  • Mobile
  • Business Intelligence and Analytics
  • Smart Processing Applications
  • Information Integration
  • E-signature
  • Customer Communications Manager

Enterprise Software Customer Portal

Enterprise Software Customer Support

Our Customer Portal provides a wide range of services and information including an online knowledgebase, product news, discussion groups, downloads, product documentation, training information and more.

Product lines supported:
  • Intelligent Capture
  • ReadSoft
  • Process
  • Content
  • Saperion
  • Search
  • Acuo VNA
  • Claron Nil
  • PACSGear