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Perceptive Products



Technical Support Portal for Perceptive portfolio products now provided via Hyland Community

Effective immediately, the Kofax Customer Portal will no longer be used to provide technical support for the Perceptive portfolio products acquired by Hyland, including Perceptive Content (formerly ImageNow), Perceptive Intelligent Capture (formerly Brainware), Acuo VNA, PACSgear, Claron, Nolij, Saperion, Pallas Athena and ISYS.

Please submit all technical support requests via Hyland Community, Hyland's customer support portal.

To review the new technical support process and set up your Hyland Community profile, visit the Perceptive portfolio support page on