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Lifecycle Support Policy

The Kofax Software (Support) Lifecycle Policy was updated in October 2017. This updated policy will take effect upon renewal of your Maintenance. You can find the new policy document and a list of frequently asked questions and answers on our Support Details webpage.

 

The Kofax Knowledge Base includes Articles related to:

  • Kofax Capture

  • Transformation

  • Imaging/VRS


A searchable database comprised the above product family related technical articles, including tips and tricks and frequently asked questions and their answers. There is currently no login to the Kofax Knowledge Base.

Visit the Kofax Knowledge Base

The Kofax Portal Knowledge Base includes Product Documentation & Articles related to:

  • Business Intelligence and Analytics

  • Mobile Capture

  • Customer Communications Manager

  • Smart Process Applications

  • E-Signature

  • ReadSoft

  • Kofax Communication Server

  • Robotic Process Automation (Kapow)

  • MarkView

 

A searchable database comprised of the above product family related technical articles, including tips and tricks and frequently asked questions and answers. Access to the Kofax product documentation can also be found here. Customers who wish to access these articles must log into the Kofax Customer Portal.

Visit the Kofax Portal Knowledge Base