Sign into Portal
Return to


The information and tools you need to quickly resolve issues

Subscribe to the Kofax Technical Support News RSS Feed

Technical Support Holiday Notice

As the holidays approach we’d like to pass along to our customers our wishes for a happy holiday season and a successful new year. At the same
time, we wish to remind our customers that Kofax employees across the globe will be taking some time off to be with our families during this
special time of year.

Please visit the Kofax Technical Support Holidays webpage for a list of regional holidays during which Kofax offices will be closed in your area.  


Life Cycle Support Policy

Kofax has recently made some important updates to our Life Cycle Support Policy that will take effect when your Maintenance renews. To read all about these changes and review a list of frequently asked questions and answers, please visit our Support website at




Self-service Support:

Kofax Products' License Management

Return Merchandise Authorization (RMA) Information Form

VRS Pay-Per-Case

Lifecycle Policy & End of Support Dates

Kofax Software Lifecycle Policy
A description of product release types and policy on related Support timeline for products.

Kofax Software Lifecycle Policy FAQ
Answers to questions about the new Kofax Software Lifecycle Policy.

Kofax Product Release and Sunset Schedules
Table of Kofax products and their associated Support timeline.


Kofax Training